Privacybeleid
This privacy policy governs the use of the services offered by FoodVite; HeyNosh websites(www.heynosh.com) and HeyNosh mobile apps. By using our services (as a registered user or as an unregistered user), you agree that you have read our privacy policy and accept the terms and conditions set forth herein. We reserve the right to change this privacy policy at any time without prior notice. This means that continuing to use our services after the privacy policy has been changed will be considered acceptance of these changes.
The privacy policy also applies to the services and/or account users and companies as defined below. Changes to the privacy policy will be adjusted on our digital platforms. Regular checking and review of this page is highly recommended.
This page contains current information about how we collect, use (and under what circumstances) data and whether we share it with other parties (if applicable). If we believe the changes are significant, we will notify you by sending a notice through the HeyNosh sites and/or our mobile apps or emailing you at the email address known to us.
Any change to the Terms will be determined by us and in our sole discretion. We are committed to protecting your privacy and with this privacy policy we want to demonstrate our commitment to fair information use.
We also want to reassure you with this privacy policy in connection with the use of our services.
About this privacy policy and our services
This privacy policy supplements our terms of use (or “terms”). Your use of our services is subject to our privacy policy and terms. This privacy policy describes how we handle the information collected and received by us during your use of our services. It also manages the collection, use and disclosure of your information and personal data as described below. Therefore, we strongly encourage you to read this privacy policy carefully. This privacy policy applies only to the services we provide and does not apply to other websites, mobile sites, mobile applications and/or applications that you access through our services. The websites and/or applications of our partners collect, store, use your data according to their own privacy policy, which may be different from ours. You may use the services (and some parts thereof) without registering, but most content and services available on HeyNosh sites or mobile applications require you to register. You are responsible for the accuracy of the information and personal data you provide to us. Incorrectly provided information and personal data will affect the information you receive from us when you use our services, the ability to contact you as described in this Privacy Policy and the performance of our services and receiving benefits.
Information and personal data that we collect from you
“Personal data” is data from which the identification of a person can be derived. It includes, but is not limited to, contact information such as the last name, first name, email address, phone number, year of birth, age, account username and password, credit card information and address. In addition to the above, information and personal data can also include:If such an account is linked to our application and/or our website, data (such as gender, date of birth, occupation and/or location) will be used in your social media account; and Any other personal information that may be provided by you or a third party in relation to the provision of our services and/or your use of the Application and/or the Website.When you use any of the features available in our services, and when you visit the HeyNosh sites or use the mobile apps, we may from time to time automatically collect and store information from your browser or mobile device, including usage data (as defined below), cookies and other data.
For example if you have problems with your account After creating an account, you can update your account information by logging into your account, clicking the link to your account information, and then following the appropriate instructions. In addition, we may also process your other information and personal data, such as: If such an account is linked to our application and/or our website, data (such as gender, date of birth, occupation and/or location) will be used in your social media accounts. Any information that you send to us or to our subsidiaries or entrepreneurs using our services.
Transaction history to document any transaction you may have made with us and/or third parties.
In addition, when you provide us with information from others, you confirm the following: You consent to the collection and/or processing of his/her personal data on behalf of this person.
Receive notice on his or her behalf.
You guarantee that you have obtained consent or that you have the right to allow us to collect, store and/or use his/her personal data.
Cookies
A cookie is a small data file that is stored on your device from a website to your browser. Cookies are used for a variety of purposes, including providing the most appropriate content based on your interests and activities on our services, estimating and reporting total user size and usage of our services, and conducting research to improve our services. You can configure your device settings to reflect your preference for accepting or refusing cookies. If you refuse all cookies, you will not be able to make full use of our services. That’s why we use cookies to personalize your experience on HeyNosh sites. For example, if your password is stored in a cookie, you don’t always have to re-enter it when you visit the HeyNosh sites. Information stored in cookies will not be linked to your information and personal data that you submit through the HeyNosh sites. Some of our partners also use cookies to provide us with anonymous data and information about your use of HeyNosh mobile app and services. We do not have access to or control over these cookies and this privacy policy therefore does not apply to the use of these cookies.
Usage data
When you visit and/or access HeyNosh sites or mobile applications, we automatically monitor and collect the following categories of information:
(1) Internet Protocol (IP) address;
(2) domain servers;
(3) computer typing;
(4) the types of web browsers used;
(5) sources that may have referred you to the Hey Nosh sites or mobile applications; and other information related to the interaction of your browser and HeyNosh sites (collectively, “Usage Data”).
When you create an account with us, we may link non-personal information from the usage data to the personal information.
Third party partners and SDK's:
a.Google Analytics
b.Smartlook
c.Adjust
d.Meta
e.Tiktok
f.OneSignal
How do we use the collected information and personal data?
Account registration: We use the information you provide and your personal data to answer your questions, to provide you with services, to provide you with the services of companies, and to send you emails that may or may not be of interest to you. You can choose not to provide us with information or personal data; in this case you have access to a limited part of our services; you will then not be able to access parts of our services that require your personal information.
Research: As part of this privacy policy, when you interact with us, we may use the information and personal data you provide us with your query for the purposes of our feedback.
Our emails: We may use your contact verification information to send you information, including account verification emails, as needed, and to use it in connection with your use of our services. In some cases, when you click on a link or an ad in an email, your browser may be temporarily redirected to the third-party website; acting on our behalf (see below), it answers your query or sends an email before redirecting your browser to the destination of your choice.
Marketing research: From time to time, our market research department or affiliates acting on our behalf may conduct online research to collect feedback about our HeyNosh sites, mobile apps and services. This can be done through email invitations, pop-up surveys, online focus groups and social networks. When you participate in such feedback, we may ask you to provide your information and personal data. Your information and personal data can be used for research purposes. When a survey is sponsored by a partner or other third party, the information collected from the survey results is communicated to the sponsor. Information and personal data collected through market research will only be used by us, our affiliates, service providers and affiliates and those designated and acquired by the assigned persons and will not otherwise be provided or sold to any third party without your consent. We do not accept or interview anyone under the age of 18.
Indemnity
You agree to protect, hold harmless and keep us and our affiliates from all liabilities, claims, damages, losses and costs, including attorney’s fees, arising out of your use of the services (including HeyNosh sites and mobile apps). We reserve the right, in our sole discretion, to take the exclusive defense and control of any matter that would otherwise be offset by you at your expense.
Security
The information we collect about you and your personal data is stored on a secure and password-protected server to which only authorized personnel can access it. We use encryption technologies to retrieve and transmit your information and personal data that you send us on HeyNosh sites and/or mobile applications. However, despite our best efforts, it cannot be guaranteed that transmission and data storage over the Internet is 100% secure.
Contact
You can be reached out in order to be asked questions about the development of the app. If you would like to access or submit changes to your personal information, or if you do not wish to receive emails from us, or if you have any questions, complaints, concerns or comments regarding our Privacy Policy, please contact us by sending an email to cs-nl@heynosh.com to the attention of HeyNosh Data Protection Officer.
