User Policy

Thank you for being someone who loves good food! In order to continue our great offers, we kindly request that you follow our terms of use. Our restaurant and café partners offer you a limited number of seats during the day at specific time intervals. Fair user policies are designed to ensure the healthy functioning of the system for all users.

Be on time

HeyNosh discounts are designed to allow restaurateurs to fill their tables as efficiently as possible. If you are late, you can lose your reservation completely.

Orders

You don’t have to eat in a hurry. You can eat up to half an hour after placing your order. However, if your order arrives late, this period may change.

Number of people per reservation

Up to 6 people can take advantage of the discount from your HeyNosh reservation. You must indicate how many people you are coming per reservation. If you book for more than six people, only six people can take advantage of the discount. Another Hey Nosh user could then book for the others if desired.

Watch out for other campaigns as well

If there are other discounts in restaurants and cafes that work with HeyNosh, our discounts and campaigns cannot be combined. You then pay the discounted prices that the restaurants themselves offer. If you are having trouble at the restaurant, please contact HeyNosh customer service along the way. We thank you for your contribution to an even better Hey Nosh.